Mpact (BE)

Mpact will work on improving its Mobitwin service through a co-creation trajectory that will bring the needs of every involved stakeholder on the map. A local Mobitwin desk consists of a dispatching center, voluntary drivers and less mobile members. Based on what comes out of the co-creation trajectory with the target groups, the Mpact pilot will focus on 1 or multiple of these 3 pillars: 

• Change in the destination of the trips. 
• Changes or adjustments in the type of vehicle used.  
• Recruiting more/new types of volunteers.

Mpact will also support De Fietsambassade with their tricycle service (Trivélo) that focuses on providing trips in Ghent for the elderly and less mobile people. The similarities between both services (Mobitwin and Trivélo) make that both partners can exchange experiences and knowledge to improve their shared mobility services for their target groups.